IT Specialist - Siemens Teamcenter
Bengaluru, IN, 560071
“Innovative solutions for sustainable and affordable beverages, food and essentials” – we have a clear vision as part of the Krones Group. For this purpose, we supply state-of-the-art technology to our customers worldwide.
Krones Digital Solutions India was founded in 2023 as a technology competence centre for Krones and specialises in the development of software solutions for the Krones Group and Krones customers worldwide. As a regional subsidiary of the Group in India based in Bengaluru and as part of the Krones.digital community with about 160 employees, it is our goal to lead the beverage and food industry into a digitalised future.
Interested? Then join our team because: we can achieve more together!
What awaits you
Your role
We have a fantastic opportunity for a Support Specialist – Siemens Teamcenter at Krones Digital Solutions India.
The Support Specialist will be responsible for providing first- and second-level support for Siemens Teamcenter in an international environment. He/She will analyze and resolve incidents, handle service requests, support upgrades and migrations, and collaborate with global PLM teams to ensure system stability and optimal performance.
You will work closely with global stakeholders, technical experts, and cross-functional teams while being the interface between the business and the PLM environment.
This role will be based out of our Bangalore office and will report directly to the Engineering Manager, KDSI.
Your responsibilities
- Provide first- and second-level support for Siemens Teamcenter users globally
- Analyze and independently resolve incidents and service requests
- Support Teamcenter upgrades, patches, and environment migrations
- Document troubleshooting steps, processes, and best practices
- Collaborate with international PLM and engineering teams to ensure system stability
- Contribute to continuous improvement and automation in support processes
- Ensure timely, high-quality resolution of issues following established SLAs
You Contribute
What are we looking for
- 3–5 years of relevant experience in PLM support, specifically Siemens Teamcenter
- Experience with ticketing tools such as Jira, ServiceNow, or similar (Mandatory)
- Hands-on experience in Teamcenter installation, configuration, and troubleshooting
- Basic knowledge of BMIDE, Active Workspace (AWC), and interfaces such as T4EA/T4S (Nice to have)
- Familiarity with scripting languages (PowerShell, Python) desirable
- Strong independence, reliability, and analytical thinking
- High willingness to learn and adapt to new technologies
- Customer- and solution-oriented mindset
- Target- and results-oriented approach
- Initiative, responsibility, and team orientation
- Excellent written and verbal communication skills in English
- Flexibility to work according to German working hours
- Experience working in a multicultural environment
What is Krones offering you
- Interaction with new technologies
- Strong internal professional development and job training opportunities, Access to Krones employee training
- Global exposure—opportunities to work on domestic and international projects and assignments