NM Sales Support Manager
Dubai, AE
“Innovative solutions for sustainable and affordable beverages, food and essentials” – we have a clear vision at Krones. For this purpose, we supply state-of-the-art technology to our customers worldwide.
As the regional headquaters for the Middle East and Africa region, our team at Krones Middle East Africa (based in Dubai, UAE) plays a crucial role in managing operations and supporting our various centres throughout the region. With a strong and diverse team of over 50 employees we are driving regional excellence and collaboration. This way we ensure the highest level of productivity and quality on a permanent basis.
Interested? Then join our team because: we can achieve more together!
Let's create impact beyond tomorrow What awaits you
- Meet sales targets; identify and implement actions to address deviations from planned targets.
- Coordinate marketing and follow-up sales activities with the Head of Sales.
- Set project priorities and organize regular visits to customer sites.
- Initiate received orders and build client relationships by keeping them informed of order status and ensuring deadlines are met.
- Understand and react to changing market trends and economic indicators to maintain a competitive advantage.
- Monitor and report on competitive products and industry trends to the Head of Sales.
- Monitor customer payments to ensure all dues are settled on time.
- Liaise with the after-sales department for any customer queries.
- Ensure compliance with contractual obligations.
- Maintain the CRM system transparently: appointments, opportunities, potentials, and general client information.
- Scan and screen markets to create new and potential opportunities.
- Build and enhance business relationships with existing partners and future customers.
- Understand customer requirements and project objectives to provide detailed and budget offers, optimizing resource use.
- Monitor competitor activities in each country and understand market dynamics.
- Maintain weekly and monthly meetings with existing partners and new customers, both virtually and in person, and engage with them during exhibitions.
- Develop technical knowledge of Krones solutions, including specifications and features.
- Achieve sales targets, update pipeline projects, and prepare weekly meeting reports.
- Enhance negotiation and closing skills.
- Negotiate contracts, legal terms, payment terms, and delivery.
- Update opportunities and tasks in the sales force system.
- Report lost projects in the system to better understand the market and competition.
Your Profile You contribute
Qualification, Experience, Behaviours & Skills
- Education: Bachelor’s degree
- Base country : Cairo, Egypt
- Experience: 3-5 years of experience as a Sales Manager or a similar role.
- Strong knowledge in prcoessing, filling, packing and bottling machinery.
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Awareness of industry trends, competitor products, and emerging technologies in the machinery sector.
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Proficiency in SAP, Microsoft Office and CRM software.
- Detail-oriented with strong problem-solving skills.
- Excellent time management, communication, and negotiation skills
- Ability to work in a fast-paced environment and meet deadlines.
- Team-oriented and proactive.
- Customer-focused and empathetic.
- Strong analytical mindset and adaptability.