Coordinator Customer Service
Holte, DK, 2840
“Innovative solutions for sustainable and affordable beverages, food and essentials” – we have a clear vision at Krones. For this purpose, we supply state-of-the-art technology to our customers worldwide.
As a regional subsidiary, Krones Nordic based in Holte, greater Copenhagen area, attends to customers throughout Scandinavia. With our team of about 40 employees, we are a central hub for the region focusing especially on sales and the support for machines and entire systems from the complete Krones portfolio.
Interested? Then join our team because: we can achieve more together!
Let's create impact beyond tomorrow What awaits you
We are looking for a structured and service-oriented Project Coordinator to support our Life Cycle Services (LCS) business.
In this role, you will coordinate LCS projects - focusing on organization, documentation, scheduling, and communication. While you are not yet responsible for full project management, you will gain the foundational experience needed to grow into a Project Manager role in the future.
All necessary skills can be learned on the job through a structured introduction and development program.
Key Responsibilities (Coordination Focus)
- You will support LCS projects operationally and administratively, including:
- Organizing and coordinating on‑site service activities
- Preparing project documentation, schedules and resource plans
- Tracking progress, timelines and basic budget elements
- Handling communication between customers, suppliers, technicians and internal teams
- Supporting risk logging, reclamation processes and quality documentation
- Preparing commerical offer components and assisting with calculations
- Ensuring smooth handover between Sales, Service, Logistics and Field Service
- Important: You will not carry full project responsibility at this tage (scope, risk, budget ownership). This becomes part of your role once you grow into Project Manager.
Your Profile You contribute
- Education or experience in engineering, business, project coordination or similar
- Initial exposure to coordination, administration, or project‑related tasks
- Strong organizational and communication skills
- Basic MS Office skills; MS Project or SAP experience is beneficial
- Interest in technical services and international collaboration
- Very good English skills; Danish or German are advantages
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We welcome applicants who want to grow into a professional project management role.
Why Join us?
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Development Path: Clear trajectory from Coordinator to Project Manager, supported by training and mentoring
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Learning Environment: All required skills can be learned on the job
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Flexible Work: Hybrid work options
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International Exposure: Collaborate with colleagues from across the Krones world
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Employee Benefits: Pension plan, training opportunities, health initiatives
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Strong Onboarding: Tailored introduction to LCS processes, tools, and systems