Coordinator Customer Service

Let's create impact beyond tomorrow What awaits you

We are looking for a structured and service-oriented Project Coordinator to support our Life Cycle Services (LCS) business. 

In this role, you will coordinate LCS projects - focusing on organization, documentation, scheduling, and communication. While you are not yet responsible for full project management, you will gain the foundational experience needed to grow into a Project Manager role in the future.

All necessary skills can be learned on the job through a structured introduction and development program.

Key Responsibilities (Coordination Focus)

• You will support LCS projects operationally and administratively, including:
• Organizing and coordinating on‑site service activities

   

• Preparing project documentation, schedules and resource plans
• Tracking progress, timelines and basic budget elements
• Handling communication between customers, suppliers, technicians and internal teams
• Supporting risk logging, reclamation processes and quality documentation
• Preparing commerical offer components and assisting with calculations
• Ensuring smooth handover between Sales, Service, Logistics and Field Service
• Important: You will not carry full project responsibility at this tage (scope, risk, budget ownership). This becomes part of your role once you grow into Project Manager.

Your Profile You contribute

• Education or experience in engineering, business, project coordination, or similar
• Initial exposure to coordination, administration, or project‑related tasks
• Strong organizational and communication skills
• Basic MS Office skills; MS Project or SAP experience is beneficial
• Interest in technical services and international collaboration
• Very good English skills; Danish or German are advantages

• We welcome applicants who want to grow into a professional project management role.

  educational level
• professional experience

Why Join us?

• Development Path: Clear trajectory from Coordinator to Project Manager, supported by training and mentoring

• Learning Environment: All required skills can be learned on the job

• Flexible Work: Hybrid work options

• International Exposure: Collaborate with colleagues from across the Krones world

• Employee Benefits: Pension plan, training opportunities, health initiatives

• Strong Onboarding: Tailored introduction to LCS processes, tools, and systems