Field Service Engineer
Phom Penh, KH
“Innovative solutions for sustainable and affordable beverages, food and essentials” – we have a clear vision at Krones. For this purpose, we as the market leader supply state-of-the-art technology to our customers worldwide.
As a regional subsidiary based in Phnom Penh, Cambodia, we provide sales, project support and after-sales services for customers. From planning and implementing production solutions to technical support and on-site services, our team of about 10 employees works closely with customers to help ensure efficient and reliable operations.
Interested? Then join our team because: we can achieve more together!
Let's create impact beyond tomorrow What awaits you
• Set up and commission Krones machines across the product portfolio according to the technician’s area of specialization (e.g., filling technology), under the guidance of an experienced Service Technician.
• Perform troubleshooting and diagnostics on individual machines within the assigned Business Unit, ensuring issues are resolved efficiently and effectively.
• Deliver technical training to machine operators at customer sites to ensure safe and proper operation of the equipment.
• Provide technical support to customers, addressing inquiries and offering guidance on machine usage and maintenance.
• Participate in design improvements, working closely with engineering teams to support updates, modifications, and enhancement initiatives.
• Support quality improvement efforts in alignment with company-wide quality standards and continuous improvement goals.
• Work independently and autonomously, demonstrating responsibility for assigned tasks and adapting effectively to various work environments.
• Identify, analyze, and resolve machine malfunctions, requesting support where necessary, and actively participating in root-cause analysis and problem-solving activities.
• Prepare and submit accurate fault and incident reports in a timely manner.
• Recommend and implement process improvements, contributing to optimization of work procedures and development of more efficient work steps
Your Profile You contribute
• Bachelor`s Degree in Mechanical, Mechatronics, or Electrical Engineering
• A minimum of 2 years of experience is preferred
• Willingness to travel extensively in Cambodia and overseas
• Prior experience in working in multinational teams is preferred
• Proficiency in Khmer and English